Privacy Policy

We collect the following categories of personal information:

• Contact information you provide. Name, email address, employer, and message contents when you complete a contact form, send us email, or otherwise communicate with us.
• Usage data. IP address, browser and device characteristics, pages viewed, and timestamps. We collect this automatically when you visit the Site.
• Cookies. The Site uses only essential cookies required for the Site to function. We do not currently use advertising or cross-site tracking cookies.

We use personal information to:

• respond to your inquiry and communicate with you;
• operate, secure, and improve the Site;
• evaluate prospective customer, partner, or hiring relationships;
• comply with our legal obligations and enforce our agreements.

Where applicable, we rely on two legal bases under the GDPR and UK GDPR: (i) Article 6(1)(b), for responding to your contact-form submission or other pre-contractual inquiry; and (ii) Article 6(1)(f), our legitimate interests in operating and securing the Site, including processing server logs for fraud prevention and abuse mitigation.

We do not sell personal information. We share personal information only as follows:

• Service providers. Vendors that process data on our behalf, under written terms restricting their use of the data. A current list is available to customers under mutual non-disclosure on request to privacy@taiatech.com.
• Legal and safety. When required by law, legal process, or to protect the rights, property, or safety of Taia, our customers, or others.

We retain personal information for as long as needed to provide the services, to comply with legal obligations, and to enforce our agreements. Contact-form submissions are retained for up to twenty-four (24) months unless we are required to retain them longer.

This retention period applies to Site contact submissions. Platform customer data retention is addressed separately in our security documentation and customer contracts.

Depending on where you reside, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict our processing. You may also have the right to lodge a complaint with a data protection authority. To exercise these rights, email privacy@taiatech.com. We will verify your request before responding.

If you are a California resident, you have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:

• Right to know what personal information we collect, use, or disclose.
• Right to delete personal information we collect from you.
• Right to correct inaccurate personal information.
• Right to opt out of the sale or sharing of personal information.
• Right to limit the use and disclosure of sensitive personal information.
• Right to non-discrimination for exercising any of the above.

Taia does not sell or share personal information as those terms are defined by the CCPA. To exercise any of these rights, email privacy@taiatech.com. We will verify your identity before responding.

We maintain administrative, technical, and physical safeguards designed to protect personal information against loss, unauthorized access, and unlawful processing. No system is perfectly secure; if you have reason to believe your interaction with us is no longer secure, please contact us at security@taiatech.com.

Taia Technologies, Inc. is based in the United States, and personal information you provide is transferred to and processed there. Where required, we rely on appropriate transfer mechanisms, including the European Commission’s Standard Contractual Clauses with our applicable service providers.

The Site is not directed to children, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective” date above. For material changes, we will notify registered customers by email at least 30 days before they take effect.

Taia Technologies, Inc.
New York, New York, United States
privacy@taiatech.com