Privacy Policy

We collect the following categories of personal information:

• Contact information you provide. Name, email address, employer, and message contents when you complete a contact form, send us email, or otherwise communicate with us.
• Usage data. IP address, browser and device characteristics, pages viewed, and timestamps. We collect this automatically when you visit the Site.
• Cookies. The Site uses only essential cookies required for the Site to function. We do not currently use advertising or cross-site tracking cookies.

We use personal information to:

• respond to your inquiry and communicate with you;
• operate, secure, and improve the Site;
• evaluate prospective customer, partner, or hiring relationships;
• comply with our legal obligations and enforce our agreements.

Where applicable, we rely on two legal bases under the GDPR and UK GDPR: (i) Article 6(1)(b), for responding to your contact-form submission or other pre-contractual inquiry; and (ii) Article 6(1)(f), our legitimate interests in operating and securing the Site, including processing server logs for fraud prevention and abuse mitigation.

We do not sell personal information. We share personal information only as follows:

• Service providers. Vendors that process data on our behalf, under written terms restricting their use of the data. A current list is available to customers under mutual non-disclosure on request to legal@taiatech.com.
• Legal and safety. When required by law, legal process, or to protect the rights, property, or safety of Taia, our customers, or others.

We retain personal information for as long as needed to provide the services, to comply with legal obligations, and to enforce our agreements. Contact-form submissions are retained for up to twenty-four (24) months unless we are required to retain them longer.

Depending on where you reside, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict our processing. You may also have the right to lodge a complaint with a data protection authority. To exercise these rights, email legal@taiatech.com. We will verify your request before responding.

We maintain administrative, technical, and physical safeguards designed to protect personal information against loss, unauthorized access, and unlawful processing. No system is perfectly secure; if you have reason to believe your interaction with us is no longer secure, please contact us at legal@taiatech.com.

Taia Technologies, Inc. is based in the United States, and personal information you provide is transferred to and processed there. Where required, we rely on appropriate transfer mechanisms, including the European Commission’s Standard Contractual Clauses with our applicable service providers.

The Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective” date above. Material changes will be communicated through the Site or by other reasonable means.

Taia Technologies, Inc.
New York, New York, United States
legal@taiatech.com